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(     ) Educational       (     ) TV        (     ) Video       (    ) Internet      (     ) Other
 
 
 

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Introduction: Hargrove Entertainment has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern www.HargroveTV.com.

This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do – including protecting your privacy.

Browsing: We have not configured this website to collect any personal information from your computer when browsing this site. This means that,unless you voluntarily and knowingly provide us with personal information, we will not know your name, your e-mail address, or any other information identifiable to you.

Internet Protocol (IP) Address: An IP address is a number that is automatically assigned to your computer every time you browse the Internet. When users request a page from our site, our servers log the user’s current IP address. We use IP addresses to help diagnose problems, prepare aggregate information about the number of visitors to the site and general statistics on usage patterns. We do not link IP addresses to any personal information about you.

 Cookies: Our website uses "cookie" technology. "Cookies" are strings of text that a website stores on a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. Our website creates and uses a temporary cookie throughout theprocess. In addition, a temporary cookie is used to "remember" the purchases that you place in the "shopping basket" for that visit, to
customize the appearance of our website. The temporary cookie expires at the end of the session. If you choose to create a personal profile and select the option to have your user name and password automatically remembered, permanent cookie will be placed on your computer. This permanent cookie does not expire unless you deactivate your personal profile.

 In addition, the service providers (Insert ie. DoubleClick) we use to serve and host our advertisements use cookies to track the number of times
www.HargroveTV.com%20is%20accessed%20and%20whether%20the%20site%20was%20accessed%20from
an advertisement. The cookie generated from the advertisement does notcontain any personal information and may remain on your hard drive until it is deleted by you.

 If you do not wish to receive these cookies, you may set your browser to reject the cookies (consult the instructions for your particular browser on how to do this), although doing so may affect your ability to perform certain transactions on our website.

Pixel Tags: The third party advertising companies mentioned above serve andhost Hargrove Entertainment advertisements on other sites. To track theeffectiveness of Hargrove Entertainment advertisements on othersites, www.HargroveTV.com%20uses%20pixel%20tags (also known as "clear gifs","beacon gifs", "1-by-1 gifs", or "web bugs"). Pixel tags are not visible to the user of the site and consist of a few lines of computer coding. If you are visiting www.HargroveTV.com%20from%20an%20advertisement%20on%20another%20site, the pixel tag references the cookie you received when you clicked on the advertisement. The pixel tag then registers this activity with the thir party advertising company to allow us to count the number of times an advertisement is accessed. At no time is personal information about you or your reservation collected by the third party advertising company, nor isany tracking information generated from the pixel tag allowed to be used by them for any other purpose other than to report web site activity to us. If a user accesses www.HargroveTV.com%20directly, the third party advertising companies may assign a cookie but any information associated with the cookie from your activity on www.HargroveTV.com%20is%20discarded%20because%20there%20is%20no%20corresponding%20cookie
 from a Hargrove Entertainment advertisement on another site.

 Information Needed to Execute the Transaction You Request: When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make apurchase, we will ask you for information such as name, billing address,shipping address, telephone number, e-mail address, credit card type, creditcard number and expiration to process your order. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the order. The same type of information would be requested to complete a gift certificate transaction.

We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Hargrove Entertainment services,or for similar purposes. Providing this information is voluntary and it is used only for the purpose for which the information was collected and is not used for direct marketing or shared with other companies.

Securing the Transmission and Storage of Information: When we ask you for personal data when placing an order or purchasing a gift certificate, including your name, address and credit card data, it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape
Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https." After information reaches Hargrove Entertainment it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Company.

Personal Profile Information You Provide: At your sole choice, you can create a personal profile containing information such as your area of study, interests (e.g., history, ballet), whether you are interested in programming in languages other than English. Creating a personal profile makes it more convenient for you to place orders by eliminating the need to repeatedly enter personal information. It will allow us to inform you about products and special offers that may be of interest to you. In addition, if you elect, you can include credit card information in your profile. Your credit card information will be used for subsequent orders to increase processing speed and eliminate the need for you to repeatedly enter your credit card information.

Accessing, Changing and Deactivating Your Personal Profile: You canaccess and review, update or deactivate your personal profile information.  If you deactivate your personal profile all information you submitted to create the profile will be deleted.

E-Mail Opt-In: If you elect, we will occasionally contact you via e-mail and provide information about products and offerings that may be of interest to you such as new programs and/or the promotions of our partners. We use a third-party e-mail service provider to send e-mails.This service provider is prohibited from using your e-mail address for any purpose other than to send a Hargrove Entertainment related e-mail. E-mails you receive do contain pixel tags (see description above) that help us to send the e-mail in a format you can read, to allow us to track the aggregate number of e-mails read and to measure in aggregate if any of the links in the e-mail were accessed. No other information is collected or used from pixel tags.

Hargrove Entertainment Use of Information: We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and strict corporate policies regarding protection and use of confidential information. Because laws applicable to personal information vary by country, our company or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information is generally processed
and stored in the United States, in which data protection laws are not as comprehensive as in the European Union.

The personal information you provide to us when making a purchase may be used by us for direct marketing of other Hargrove Entertainment products or business partner products. Hargrove Entertainment may use the services of a third party mail house for the sole purpose of mailing materials.

Disclosure of Information to Third Parties: Hargrove Entertainment prohibits the sale or transfer of personal information to entities outside of the Hargrove Entertainment family of companies for their use without your approval and giving you the opportunity to opt-out.

Links to Other Sites: If you choose to leave this site via links toother non-Hargrove Entertainment sites, including those of advertisers, Hargrove Entertainment is not responsible for the privacy policies or content of those sites, nor is Hargrove Entertainment responsible for the cookies those sites use. Hargrove Entertainment or any affiliate is notresponsible for the contents available on or the set-up of any other web sites linked to this site. Access to and use of such other web sites is at the user's own risk and subject to any terms and conditions applicable to such access/use.

Copyright, Trademarks: Hargrove Entertainment and other parties own the trademarks, logos and service marks displayed on this site and users are prohibited from using the same without written permission of Hargrove Entertainment or such other parties.

The materials on this site are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used forcreating derivative works or used in any other way for commercial or public purposes without Hargrove Entertainment's prior written consent.

No Warranties: While every care has been taken in preparing the information and materials contained in this site, such information and materials are provided to you "as is" without warranty of any kind either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a particular purpose or freedom from computer virus is given in conjunction with such information and materials.

Internet Communications: Messages sent over the Internet cannot beguaranteed to be completely secure. Hargrove Entertainment will not bresponsible for any damages incurred by users if they send a message toHargrove Entertainment, or if Hargrove Entertainment sends a message to theat their request, over the Internet. Hargrove Entertainment is not responsible in any manner for direct, indirect, special or consequential damages arising out of the use of this web site.

Communications over the Internet may be subject to interruption, transmission blackout, delayed transmission due to Internet trafficor incorrect data transmission due to the public nature of the Internet or otherwise.

 Legal Issues: Hargrove Entertainment will disclose personal information without your permission when required by law or in good faithbelief if such action is necessary or desirable to comply with the law, protect or defend the rights or property of Hargrove Entertainment, this site or its users.

Data held by Hargrove Entertainment relating to a customer will be kept confidential but Hargrove Entertainment may provide such information to the following:
any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment collection or other services to Hargrove Entertainment in connection with the operation of its business; any other person under a duty of confidentiality to Hargrove Entertainment including a group company of Hargrove Entertainment which has undertaken to keep such information confidential; credit reference agencies, and, in the event of default, to debt collection agencies; any person to whom Hargrove Entertainment is under an obligation to make disclosure under the requirements of any law binding on Hargrove Entertainment or any of its affiliates; and any actual or proposed assignee of Hargrove Entertainment or participant or sub-participant or transferee of Hargrove Entertainment's rights in respect of the customer.

www.HargroveTV.com%20Privacy%20Statement%20Changes:%20In%20the%20future, we may need to change the privacy statement for www.HargroveTV.com.%20%20All%20changes%20will%20 be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

How to Contact Us: If you have any questions about this privacy statement or privacy concerns please send an e-mail to DataProtection@hargrovetv.com

Conclusion: Your privacy concerns are important to us. We hope this privacy statement has been helpful to you.

IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above.

Copyright 2002 Hargrove Entertainment Inc. All Rights Reserved.

See Corporate Entities and Important Disclosures for additional information about the Hargrove Entertainment entities who offer products and services on www.HargroveTV.com.